Shipping Policy

General Shipping Information

1. Shipping Time

   • We offer standard shipping with an estimated delivery time of 5-7 business days from the date of order processing. Please note that delivery times may vary based on your location and external factors beyond our control.

2. Order Processing

   • Orders are processed within 1-2 business days after payment confirmation. You will receive a notification once your order has been shipped.

3. Shipping Charges

   • Shipping charges are calculated at checkout based on the destination and weight of the package. Any applicable taxes or duties are the responsibility of the recipient.

Order Tracking

1. Tracking Information

   • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

2. Delivery Confirmation

   • A delivery confirmation email will be sent once your order has been delivered. Please ensure someone is available to receive the package at the provided address.

Shipping Issues

1. Lost or Stolen Packages

   • Real Creators is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

2. Damaged Packages

   • If your order arrives damaged, please take photos of the damage and contact our customer service team within 48 hours of receiving the package. We will work with you to resolve the issue promptly.

3. Incorrect Address

   • If an incorrect shipping address is provided, Real Creators is not responsible for non-delivery. Please double-check your address before placing an order.

If you have any questions or need further assistance, please contact our customer service team at +91 73589 06378, +91 98945 35014.